An Introduction to Quality Management


Quality management is an important area of the civil contracting industry. Transit contracts are based around being able to show Quality Assurance in all areas of contracting.
This course outlines the requirements of the quality management in today’s work place. Job quality is what you and your company is assessed on by its peers and by your client. This could be the reason why you get your next contract.
If you are already working in the tendering field or want to be successful in the Contracting industry, this course may help you understand some basic requirements.
This course will help you and your company demonstrate professional skills within the company, which is often a prerequisite for tendering on Government contracts

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1 day course.

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Bill Wright

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$495 + GST per person

(Minimum numbers required before a course is confirmed.)

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Topics include

  • Develop management systems
  • Evaluate improvements systems
  • Maintain and control of material, plant and equipment
  • Principle of operations management
  • Design Methodologies
  • Strategic vision and planning
  • Staff participation
  • Team leadership
  • Understand the development and focus aspects of supplier/ customer relationships
  • Collect data for quality management
  • Analyse data of quality management
  • Understanding the audit process
  • Understand how to use core quality management skills
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On completion of this course participants will

  • Understand how to develop systems
  • Understand how to evaluate systems
  • Be able to maintain and control equipment
  • Understand operation management
  • Understand design methods for quality systems
  • Understand team building techniques
  • Be able to develop information plans for quality management
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National Qualification information



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Who should attend

Foreperson / Supervisors working in the civil engineering industry who are responsible for quality, or those wishing to develop Quality Management Systems.

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Contact us about this course Register online