New Zealand Institute of Highway Technology - NZIHT

Overview

Delivered on line via group Zoom training session - two 90 minute sessions. 

This interactive online workshop will teach you to understand and respond to conflict situations better. You will learn communication strategies for efficiently dealing with conflict and discover the destructive and the productive behaviors that are typical with different DiSC® personality styles.

Clearly one of the most stressful, awkward, and inevitable experiences in the workplace is inter-personal conflict. Now we have a tool and training materials focused on workplace conflict using the language of DiSC^®. With all the attention placed on conflict resolution maybe it is time to change our view of conflict and resolve how we can use it in a positive way in the workplace.

Learn how to leverage conflict so you can use it in a positive way in your organisation.

Conflict may be influenced by an organisation’s culture, hierarchy, working styles, and everyday human relationships. While it is a common part of any working relationship, people’s response to conflict is entirely in their control. Everything DiSC® Productive Conflict improves self-awareness around conflict situations, highlighting how DiSC® can help you recognize destructive conflict behaviors and make a decision to react differently.

Email lisa@nziht.co.nz to express your interest in future training dates.

Length

1 day course.

Facilitator

Megan Dawson

Cost

$495 per person + GST

(cost is for the two sessions and includes the pre-course Disc on-line profiling)

Email lisa@nziht.co.nz to express your interest in future training dates.

Topics include

• 15-page personalized profile
• A model for thinking about conflict behavior
• Opportunities for participants to evaluate their own and others’ behavior in conflict
• Tips for productive conflict
• A framework for planning behavior change

Who should attend

Everyone who wants to know how to handle conflict better, get more productive time for themselves and their team, with less stress and more enjoyment.

PARTICIPANTS MUST HAVE:

Each person must have a computer or laptop with camera, Microsoft Excel and suitable internet connectivity to enable these zoom meetings.

Attendees will also need to be able to print materials prior to commencement of the workshops.

TRAINING DATES